Step 1: Establish a sense of urgency. If it doesn’t need immediate attention, It won’t get it.
Step 2: Form a guiding coalition. Talk over the goals and plans with key individuals first. THEN roll it out to the rest of the organization.
Step 3: Create a vision. Keep it simple and easily explained.
Step 4: Communicate the vision. Don’t stop talking about it or getting the message out in every, single way.
Step 5: Empower others to act on this vision. Make sure people know they can take initiatives. But WEED OUT those people who work against the vision.
Step 6: Plan for and create short term wins. Let people celebrate the progress.
Step 7: Don’t declare victory too early! Consolidate improvements and produce more change. Move people into the right roles and positions, then begin the process of workings towards the next target goals.
Step 8: Institutionalize the new habits. Make it so that “this is the way we do things around here.”
Harvard Business Review article: “Leading Change: Why Transformation Efforts Fail”
Download PSU Slideshow PDF Here: 02-12-19 PSU Turf Club